Frequently Asked Questions
Have questions? We’ve got answers.
We know starting therapy or psychiatric care can bring up a lot of uncertainty. Here are some of the most common questions people ask us.
We expect to begin offering appointments in September 2025. In the meantime, you’re welcome to join our waitlist so you’ll be the first to know when our schedule opens.
Yes. Elevate Mental Wellness accepts both private-pay and private insurance clients. If we are in-network with your plan, we will handle billing directly. For out-of-network plans, we can provide documentation that you may submit for potential reimbursement, depending on your coverage. We also plan to begin accepting Medicaid and Medicare in the near future.
Yes. We offer both in-person and virtual therapy and psychiatric services. You can choose the format that works best for you.
We specialize in working with adults (18+) who are navigating a range of mental health concerns — from common challenges like anxiety, depression, and grief to more complex conditions such as bipolar disorder and schizophrenia.
We also support individuals dealing with life transitions, trauma, or chronic stress, including those whose physical health (such as digestive issues) may be impacted by mental wellness.
The first session is about getting to know you. You’ll talk with your therapist or provider about what brought you in, your goals, and any relevant history. Together, you’ll decide on a care plan that makes sense for you.
While we do offer crisis intervention and short-term support, we are not a 24-hour emergency service. If you’re in immediate danger or need urgent help, please call 911 or go to your nearest emergency room.
No referral is necessary. You can reach out directly to schedule an appointment or join our waitlist.
We don’t provide primary substance use treatment, but we can support clients who are navigating mental health concerns alongside co-occurring substance use. We also provide referrals and coordination with trusted specialists when needed.
Yes. Our psychiatric providers offer comprehensive evaluations and medication management for conditions like depression, anxiety, and mood disorders — either on their own or as part of a broader treatment plan.
